FENCING & GATE CENTRE WENT FROM CHAOS TO COMPLETE CONTROL AFTER IMPLEMENTING HARMONIQ
A major manufacturer of 100% Australian-made fencing and gate products, Fencing & Gate Centre has been servicing the fencing needs of the East Coast of Australia for over 20 years.
With multiple other business locations spread throughout NSW and QLD, Fencing & Gate Centre’s customers are many and varied. They often sell to major resellers, smaller independent hardware groups, contractors, and even walk-in DIYers at their retail locations.
With such a wide variety of customers, a high volume of jobs, and a dedication to maintaining exceptional customer service, Fencing & Gate Centre needed to be on top of their projects and their business data — but they were finding this hard to achieve.
For a long time, they had been relying on a mix of basic accounting software and Excel spreadsheets for their invoicing, ordering and inventory processes. The lack of flexibility and communication between the systems was causing them multiple problems with data clarity and production efficiency, which lead to a range of issues including: