How the right business management software can keep your clients from outgrowing your services

Growth is good: it’s what we want for all our clients. But business growth also brings with it a lot of change. As you know, when a business grows they find themselves rapidly acquiring more customers, hiring new staff, and requiring access to more and more data to inform their decisions. While everyone wants to […]

How SMEs are using software to transform their sales processes and drive more revenue

Many SMEs are still reluctant to invest in CRM (customer relationship management) software, perhaps thinking that such tool are generally more suited to larger businesses. Luckily, this is no longer true. While CRM may have started out as an enterprise-level tool, today there are solutions built specifically for SMEs and their unique requirements. And savvy […]

How businesses are using CRM software to overcome challenges and improve productivity

As you are no doubt aware, there are many challenges working in today’s SME environment. Not only do you have to effectively manage the day-to-day business operations, you have to do so with markets that are increasingly competitive, and buyers that are more and more demanding. As we’ve seen happen all too often, many businesses […]

How to take advantage of a changing software industry change to drive sales

It’s no big secret, the landscape of software sales is changing – your buyers want a platform that does more for less, and faster. So ask yourself, what are you doing to effectively cope and adapt to these changes? Having worked with many software implementers across Australia and New Zealand, a few key themes have […]

4 ways Australian businesses are leveraging process automation for competitive advantage

In competitive industries such as manufacturing, distribution, or wholesale businesses, continuing to rely on how things have always been done can be the fastest way to being left behind. While operational change can be daunting – it can often involve a significant investment of time and finances – the benefit of updating your processes and […]

5 things to look for in a CRM to help you communicate with your customers regularly

Our customers are changing: they are more informed, more demanding, and have far higher expectations than ever before. So, how does one keep up in this new customer-driven environment? You must become customer-focused in your approach to business. And given the rapid pace of change in our market, you can’t afford to put it off […]

Towards true customer-centricity in your business

What you missed if you didn’t attend the CeBIT conference this year By Drew Arthur We’re back from the CeBIT conference and there’s so much we’re keen to share with you. It was a big three days with a stellar line up of inspiring speakers and a vast expo, featuring some of the latest innovations […]

Transformation in Business Management launching at CeBIT 2015

Introducing HARMONiQ Business Tuning software by Micronet Systems We are very excited to officially launch HARMONiQ Business Tuning Software at CeBIT Australia 2015. The launch event will take place at 12.00pm on May 6th 2015 at the HARMONiQ booth (O26), at the CeBIT Expo,Sydney Olympic Park… and you’re invited! We expect HARMONiQ to have a significant […]

Stronger control for a more effective, efficient sales process

By Drew Arthur In working with a number of growing businesses, it has come to my attention recently that many business leaders struggle with establishing and maintaining control over the sales processes of their business. Without control, the sales team are left to their own devices and often, this seems to play out in a […]

What your Sales process is costing you

By Drew Arthur Let’s be honest, your Sales process is probably fraught with inefficiencies. And you’re not alone. A shocking number of Small and Medium Businesses are content to accommodate a significant amount of inefficiency within their sales processes. What they may not realise is how much money they are leaving on the table, or […]