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CRMs help you understand your customers buying behaviour

How to use business CRM software to increase your client’s customer satisfaction – and profits

There’s no denying that if you want to grow your client’s business, you need to grow their revenue. But this doesn’t necessarily mean putting all your collective effort into growing their customer base. In fact, retaining and growing an existing customer base is more cost effective for your client’s business than attempting to gain more […]

CRMs help you understand your customers buying behaviour

How to use business CRM software to increase customer satisfaction – and profits

There’s no denying that if you want to grow your business, you need to grow your revenue. But this doesn’t necessarily mean putting all your effort into growing your customer base. In fact, retaining and growing your existing customer base is more cost effective for your business than attempting to gain more customers. Don’t go […]

Workflow automation

Utilising workflow automation software to improve productivity and profit

When we think about the factors that could be affecting the profitability of your client’s business, our mind often skips straight to the big-ticket items – sales, cost structures or inventory. While it’s important to consider these bigger aspects, we often forget to think about other smaller inefficiencies that could be present in our client’s […]