Capabilities

Are poor inventory management, uncontrolled sales margins and poor customer engagement holding you back from maintaining business growth?

In a busy tile and flooring company, there are a hundred different aspects you need to juggle – from pricing, to customer service to stock tracking for multiple sites, you have your hands full.

Keeping up with these demands are made even harder when slow, manual processes make data sharing and workflow integration virtually impossible.

With HARMONiQ, these struggles disappear.

Built specifically for the needs of tile and flooring companies and offering a flexible, scaleable and customised solution, our ERP software is easy to implement and easy to use.

Automation capabilities allow you full integration and control of every aspect of your business – from sales, to inventory to CRM.

How can HARMONiQ meet your complex business needs?

CRM

Track and manage all the customer interactions of every purchase. All correspondence is available — from emails, to quotes, orders and invoices. Your sales pipeline is completely built-in, allowing for accurate and individualistic sales visibility and forecasting every time.

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Inventory

Achieve real-time visibility of your entire inventory across your locations, and get automated and accurate insights to manage stock ordering and sales across the business.

Pricing

For your business to stay competitive, so does your pricing. Reflect individual customers and markets, match and beat industry averages and analyse pricing structures with in-built flexible pricing matrices.

NOT ONSITE? NOT A PROBLEM. MANAGE ALL ESSENTIAL BUSINESS FUNCTIONS WITHIN A SINGLE MOBILE SYSTEM

  • Team Collaboration

    Provide all your staff from multiple locations and departments with one centralised platform for tracking and collaborating on sales, inventory, and performance.

  • Accounting

    Provide accurate, timely financials for your business with HARMONiQ’s powerful general ledger – automatically consolidating all data and capable of supporting the most complicated organisational requirements, including multiple warehouses or distribution centres across, multi-currency trade and more.

  • Integrated eMarketing

    Produce beautifully designed emails with sophisticated segmenting to communicate and build relationships with your customers, and effectively market your wide range of tile & flooring products.

  • Stock Control

    Get full visibility of your entire inventory in every warehouse and streamline your process from receiving of goods to delivery.

  • Sales Orders & Quotes

    Produce automated and accurate quotes with powerful costing capabilities, ensuring high level service for your customers and quicker payments for you.

  • Inventory Management

    Get automated and accurate real-time insights in your stock, allowing you to easily manage stock levels according to orders and sales, and see which items are the most popular.

  • CRM

    Collect, curate and segment all data in one easy- to-access location. Track and manage all customer interactions, from each purchase to every piece of customer correspondence. Know who is buying what and when, gain insight into customer needs, and strategically cross and up-sell your products – and more.

  • ERP

    Integrate your financials, reporting, sales and CRM platforms to get an accurate big-picture view of your performance – pinpoint potential growth opportunities – and plan effectively for the future.

  • Workflow Automation

    Leave the manual work to your tradesmen – transform your operations efficiency with clever and customisable workflow automation.

  • Warehouse Management

    Get full visibility of your entire inventory in every warehouse and streamline your process from receiving of goods to delivery.

Provided by Micronet Systems (Australia) Pty Ltd | Copyright © All rights reserved