How changing a 30-year-old ERP system improved business and productivity for Nowchem

Nowchem is a 45-year-old manufacturer of chemicals, supplying businesses, councils, and consumers with cleaning, sanitation, and water treatment solutions.

Significant growth for the business means that it’s now spread across four acres with two manufacturing sites, a warehouse and distribution centre, an administration building, an additional adjoining storage facility, and over 65 employees

But the business’s 30-year-old ERP system wasn’t supporting its continued growth and frustrations over visibility, reporting, customer relationships, and staff processes were growing.

“On the old system, we had to export data out into Excel, put it into a graph, present that graph the next day at the meeting, and by then that was already 48 hours old and not relevant.”

– John Lamont, MD of Nowchem

After deciding to change the 30-year status quo, Nowchem embarked on a journey to find an ERP system and provider that would understand the business’s needs completely. HARMONiQ was that chosen partner.

The results? A boost in productivity, efficiency, and relationships across the entire business.

Read the full case study here.