When we think about the factors that could be affecting the profitability of your client’s business, our mind often skips straight to the big-ticket items – sales, cost structures or inventory.
While it’s important to consider these bigger aspects, we often forget to think about other smaller inefficiencies that could be present in our client’s businesses – practices that have become part of everyday business that are innocuously adding up.
Your client’s staff are a significant but vital business cost. However, if they are not helping their staff to do their job as well as they possibly can, your clients are lowering the return on the money they’re investing into them.
Poor productivity is exacerbated by disorganised business structures reliant on manual processes. By adopting an integrated business solution that offers process automation, your clients can once and for all rid their business of inefficiencies and re-focus on their big-ticket items.
Discover how your clients can benefit from an all-in-one ERP system by downloading the free margin and cost control e-Book.
From little problems, big ones grow
There could be several mistakes your clients and their staff are making every day that you didn’t even know are affecting their productivity. Processes your clients see as “normal” are actually adding up to significant and unnecessary costs.
Some of the more common ones I see are:
Using staff as data collectors
Correctly storing and analysing data is important for determining business performance – but the way many businesses go about it is clunky and inefficient. Storing information across different systems, databases and/or spreadsheets means your client’s staff are wasting time just trying to access the data – let alone actually going through it. On top of this, your clients risk data being entered multiple times, incorrectly or not at all. Remember, they’re paying for this time – and their business is relying on this data.
Not establishing (or maintaining) best practice
Not establishing best practice processes can waste a lot of time and create inconsistency across the business. But even if you and your clients have spent the time establishing these processes, by not setting up a system that can communicate and enforce their use across all staff and procedures, you’ve wasted your collective time – and are allowing inefficient practices to continue to take place.
Wasting time and resources on manual processes
There are many tasks within your client’s businesses that are tedious and time-consuming, but are incredibly important and necessary to keep everything running smoothly. By ignoring the option of automation and having staff undertake these processes manually, your client’s business can face all sorts of issues that affect productivity and growth, including:
- Wasted staff time
- Higher wage costs
- Neglect of other tasks
- Lower staff morale
Eliminate inefficiencies by building a strong foundation
When your clients are checking, double checking and repeating every other job or process in their business they will waste time and drive costs up exponentially – as well as frustrate everyone involved.
To avoid the economical and emotional costs of inefficient, manual processes, you and your clients need to establish a business environment where doublechecking isn’t required.
Automating previously draining manual processes by engaging an integrated business solution, will result in:
- A centralised, accurate and easily accessible data system
- A clear source of best practice and business procedures
- Visibility across all workflows
- Staff knowing exactly what they should be doing, why and how
- Increased productivity through the elimination of laborious manual tasks
Tick all the boxes with workflow automation software
Workflow automation software is an integrated business solution that can eliminate a lot of the problems that stem from staff inefficiencies that lead to poor ROI.
A well implemented workflow automation software that integrates all aspects of business – from financials to CRM to inventory and customer support – offers your clients the ability to:
- Easily identify inefficient processes, and correct them, saving your clients the costs of poor productivity
- Store and access all information in one system, so poor habits or confusion over procedure won’t be able to sneak back in to your client’s businesses.
- Empower staff to do their job – and do it well. Eliminating tedious manual tasks, gives staff the opportunity to excel at their job while helping the business succeed.
Finding the right software is key – each system is designed differently and ensuring full integration that supports your client’s businesses and staff’s unique needs is paramount.
HARMONiQ is the first software in the industry that can be fully customised to any business. It provides simple but powerful capabilities that can grow and change as the business does – ensuring efficiency, productivity and profit opportunities can continue to increase.
Discover how your client’s businesses can benefit from an ERP system by downloading the free margin and cost control e-Book.
If you would like to discuss how you can start leveraging integrated workflow automation software to achieve increased staff productivity and process efficiency in your client’s businesses, please call me on (02) 9542 2000.
Drew Arthur is the Managing Director of Micronet Systems and is focused on helping business leaders overcome inefficient sales, inventory, and customer relationship management practices by leveraging cutting edge technology. If you want to gain better control of the sales processes in your business, click here to see how HARMONiQ Business Tuning Software can make a difference to your business, or click here to get in touch.